What’s the deal with dentals?

February is considered National Pet Dental Health month!

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Everyone loves doggy kisses and kitty nuzzles, but not when they have bad breath. Not all bad breath is a sign of dental disease, however when you find stinky breath, that is the first place the veterinarians will look. Having a yearly exam with your veterinarian is recommended not only for vaccinations and testing, but a thorough physical exam can help detect issues with your pet that can be treated before they cause major health problems.

One of my first things I do on a physical exam is do an oral exam. Dental disease can be treated early before causing gingivitis, gingival recession, and eventual tooth root infections that cause your animal a tremendous amount of pain and can lead to other health issues.

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Dental disease has been linked to heart and kidney diseases in small pets. There are a number of home remedies to help prevent dental disease such as drinking water additives that help keep pet breath breath (google it, there TONS of them like Emmy’s Best Premium Pet Water Additive, Zymox Oratene Drinking Water Additives), denti sticks and greenies, rawhide chews and oral health toys.

While these can certainly help keep tartar from forming on the teeth, the only 100% way to keep your pet’s teeth healthy and clean, is by having regular dentals. Some animals need dentals more frequently than others, but your veterinarian will be able to create a plan that works best for you and your pet. 

Spay Neuter Charlotte is invested in dental health and we believe that regular dental cleanings are part of keeping your pet healthy. Please call us to schedule a dental visit today! You will meet one of our experienced staff veterinarians who will examine your pet thoroughly and devise the best course of action for their overall health, including their dental health.

-Dr. Welch, SNC Medical Director

Spay Neuter Charlotte Annual Update

It has been another hugely successful year for Spay Neuter Charlotte. In 2016 we accomplished 11,752 surgeries, a new clinic record and are edging closer every day to a grant total of 50,000. We touched over 14,000 patients with our weekly wellness services, provided 300 dogs and cats with free pet food and did over 500 free surgeries for Charlotte Mecklenburg Animal Care and Control. Our success is in large part due to the incredible administrative and medical teams in our NoDa and Pineville offices. These are the folks who represent our commitment to exemplary customer and patient care every day. As you might well imagine these aren’t the most glamorous jobs but there isn’t a more qualified and dedicated group in the region. Please note, that I said “the region” and I would go so far as to say, “anywhere.” They are a remarkable collective who I am so proud to call friends and colleagues.

2017 is shaping up to be a transformational year for Spay Neuter Charlotte. We are two weeks away from opening our third clinic in Lake Norman (325 Rolling Hill Road) and I don’t know who is more tickled pink about this expansion – us or the pet owners in the area. We can’t wait to open the door and become trusted friends and partners with the community.

As we prepare to open the Lake Norman Clinic, the renovations are well underway on 32nd Street, which will be the new home of our NoDa clinic. The interior of the building has been gutted and just this week they are beginning the reconstruction process. Our plan is to transform 9,700 square feet into a larger space for spay neuter and for a non-profit veterinary practice to better meet the needs of pet owners in the community.

Of course I would be remiss if I didn’t express my gratitude to our remarkable clients and patients. You are the reason that we do this incredibly gratifying work. We have had 260 individuals make a donation to the “brick by brick” campaign for a total of more than $4,000. You will make it possible for us to purchase a new piece of equipment from our wish list. Thank you!! Stay tuned as we finalize the plans for the permanent wall of paws!!!

-Cary Bernstein, Founder & Executive Director

Here are a few of our favorite photos from the year!

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Rockstar vet assistant Warren posing with a patient!
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We celebrated our 5th birthday in August! 
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Greer Walker employees volunteered their time at the clinic. One thing they helped us with was inserting pins on a map of the Charlotte region so we know where our clients come from.
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Spay Neuter Charlotte founder and executive director poses with a puppy who came in to the clinic to get fixed. Don’t they kind of look like twins? 
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Here is a rendering of what our new NoDa Clinic located on 32nd Street will look like!

What does wellness mean exactly?

Have you ever visited Spay Neuter Charlotte in NoDa on a Wednesday for Wellness? What about on a Friday in Pineville? If you have, you know we keep a steady and busy flow of doggy and kitty friends coming through the lobby for appointments. Some of them are here simply to have a vaccine updated, while others are waiting to see the doctor. When you’re making the appointment, you will be asked if you need a visit with the doctor or a visit with the technician. But what does that mean? We’re here to help with that.

When you contact us here at Spay Neuter Charlotte and ask to book an appointment for vaccines, we will book you for what we call a tech appointment. This type of appointment is what the majority of you, our clients, are looking for. We know that not everyone is looking for a visit with the doctor and sometimes you just need to come in and update Chuckie’s rabies vaccine or to get Tito a nail trim. A tech appointment is simply an appointment where your animal goes to the back with one of our trained technicians for services while you wait in the lobby. If you do not have questions or concerns for your pet that need to be discussed with a vet, this is the type of appointment you want.

These appointments are usually quick affairs, as we schedule three technicians’ appointments every fifteen minutes and you pay only for the services you need. We are usually able to schedule you for a tech appointment within 3-5 days of your contacting us to schedule. During a tech appointment, your animal receives a brief physical before any services are administered. If our staff sees anything out of the ordinary, we let you know about it, and if it is something we can help address, we go over your options to care for it as well. Some folks though are looking for a more complete physical exam, or have questions that need to be answered by the doctor. For these kind of appointments, we would schedule you for an office visit.

An office visit is an appointment where you go into a room with your animal with a technician and the doctor. An office visit is $25, plus the cost of whatever services are requested in addition to the office visit. During these visits, you have some one on one time with one of our doctors and are able to ask questions while your dog or cat is examined, and go over any concerns you might have. If your animal has a skin issue, or an ear infection, these would be addressed in an office visit appointment with the doctor. Our office visit appointments book up more quickly than our tech appointments and usually run 3-4 weeks out at a time. The office visits are booked as either a fifteen or thirty minute appointment depending on the day of the week you are scheduling and the reason for your office visit.

We are not a full services veterinary hospital and unfortunately are unable to see all types of visits here as we have limited diagnostic equipment. As an example, we do not have x-ray here so if your pet has a leg injury, we would refer you to your primary vet. If you are looking to schedule an appointment for something that is beyond the scope of what we can see here, we will advise you that Spay Neuter Charlotte can’t help in this situation and will refer you to your primary. In some instances, we can see you for an office visit to start a conversation but our veterinarian may have to refer to a primary vet.

As a general rule of thumb, unless you ask for a visit with a doctor, we will schedule you for a tech appointment. If you do want to see the doctor, please ask us when you are scheduling your appointment so we can make sure you are scheduled for the right visit. For every wellness day we have one technician dedicated to helping in the rooms with the doctor, and a different set of technicians working on the tech appointments. If you come in for an office visit appointment, you might see other appointments go back with a technician that came in after you while you are waiting. Because you are waiting to see the doctor and they aren’t, our technicians will take those back as they come in, but may help start services for your office visit appointment if there is a break and there is anything they can do to help get your visit started.

We now offer wellness three days a week at NoDa, Monday, Wednesday, and Friday, as well as continuing to have those appointments available on Fridays at Pineville. You can make an appointment by giving us a call, or by using the online scheduler on the website. The services we offer on wellness days can be found on our website, as well as pricing. We hope to see you soon!

-Nicole, NoDa Clinic Manager